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Cyber security jobs usa remote 2024
Benefit and Responsibilities for Cyber security jobs usa remote 2024
- Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia
- Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA’s internal infrastructure as well as applications and systems owned by DCSA.
- Ensure accurate triage, categorization, documentation, prioritization, escalating, routing, tracking, monitoring, transfers, and data integrity of all applicable tickets.
- Interface with end users via telephone calls, chat, remote desktop, automated requests, electronic mail, and other means.
- Interact with other support center silos supporting, software systems engineering, and/or applications development teams to restore service and/or identify and correct core problem.
Last Date:
20 May 2024
Online Apply Click here….
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