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Customer support jobs in usa 2022
Benefit and Responsibilities for Customer support jobs in usa 2022
- Provide technical, troubleshooting, start up and warranty support to NAM Danfoss Drives customers via phone and email in a fast-paced, high-performing contact center environment, taking ownership and effectively following problems through to resolution or warm hand-off.
- Support equipment repair process and advise partners and customers on spare parts, procedures, and other after-sales issues.
- Work in cooperation with Level II support to provide adequate and timely solutions to high profile and/or otherwise demanding cases.
- Supervise and support external service partners’ queries as part of Danfoss service procedures and provide repair/service instructions in cooperation with affiliate team.
15 August 2022
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